Don’t let AC fix make you sweat: BBB urges consumer caution

Local News

July 10, 2011

The San Marcos Record Sun Jul 10, 2011, 05:20 AM CDT

— With temperatures hovering in the 100s, going without air conditioning during a Texas summer is not a favorable option.

However, rushing to find an AC contractor can burn a hole in your wallet instead of keeping you cool.

The Better Business Bureau finds that now is the time consumers are most in need of reputable AC contractors.

Some of the most common mistakes consumers make when looking for an AC contractor is hiring the first contractor they find, not doing the proper research and not getting all the details of their service repair in writing.

If you are need of an AC repair or just following through on a recommended check-up, BBB recommends the following when looking for an AC contractor:

• Research company background and licensing. Visit www.BBB.org for the Business Review of any AC service company you plan to hire to learn more about its reputation and history of complaints. Ask if the company and its employees are licensed and insured.

• Compare prices and service packages. Get at least three estimates for any air conditioning repair or maintenance work. All bids should be in writing and should provide a full description of the services to be provided and the materials to be used.

• Review warranty coverage. Find out if the company offers any type of warranty or guarantee and make certain you understand the terms and conditions of the coverage. Also, be sure to check the warranty on your current air conditioning unit to determine whether any repairs or replacements may be covered.

• Ask about energy efficiency. Many new air conditioning units are manufactured to be significantly more energy efficient than others, which often qualifies them as tax deductions.

Make sure you get the necessary paperwork to cash in on those savings.

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