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Monday, December 15, 2025 at 9:25 AM
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City launches utility assistance program for customers impacted by pandemic, winter storm

City launches utility assistance program for customers impacted by pandemic, winter storm

The City of San Marcos recently announced it has launched its utility assistance program, which will provide up to $1,500 in assistance on delinquent accounts to qualified residential customers impacted by the COVID-19 pandemic or February’s Winter Storm Uri. 

The city said customers are eligible for assistance if they have a residential utility account with a balance that has been past due for more than 60 days. 

The San Marcos City Council directed staff to move forward with the creation of a utility assistance program during its March 16 regular meeting. The city has not been conducting utility disconnections and late fees for nonpayment due to COVID-19 since March 2020. Council voted to resume disconnections on August 1. Customers with delinquent accounts will receive reminders beginning the last week of June. 

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San Marcos Record
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