SMTX Utilities is set to launch a new feature which will allow customers to track electric outages in their area in real time, the City of San Marcos announced.
The feature, which launches on Sept. 9, will allow customers to view an outage map, check estimated restoration times, report outages and receive outage alerts through its Outage Management System.
“We know that reliable utility services are vital to San Marcos residents,” Director of Utilities Tyler Hjorth said. “We’re excited to launch this new feature, which will give our customers information that’s important to them while allowing our crew members to respond swiftly during outages caused by extreme temperatures or inclement weather. We’re confident the Outage Management System will improve the customer experience and minimize the amount of time customers are left without power.”
