Mediating conflict with Martha Joyce

LIFELONG LEARNING

Conflict can be difficult to resolve, and oftentimes, can’t be solved without a neutral, third-party participant. Mediation can be an effective tool for solving conflict that one is unable to solve for themselves. Lifelong Learning SMTX recently held a lecture on mediation by Martha Joyce, Central Texas Dispute Center director, in which she explained how the whole process works and its benefits.

“Mediation is a process where an impartial person facilitates communication between parties to promote representation or understanding without imposing their own judgment of the issues,” Joyce said. “This is the reason why mediation is so successful if people will give it a chance.”