The City of San Marcos has upgraded its civic engagement tool — SMTX Connect — in an effort that allows residents to make it simpler to report non-emergency issues, request services and comment to the city.
SMTX Connect launched Monday and can be accessed by smartphone, table or computer at https://bit.ly/3gSSDqs. Residents do not have to download an app prior to submitting a request. Users can visit SMTX Connect Service Requests and select a service request option to report an issue and can follow the progress of previously submitted requests, view the map and photo gallery of submitted requests, the city said in a news release.
“This tool has become a useful way for our citizens to submit service requests for issues like potholes and graffiti removal,” Assistant City Manager Stephanie Reyes said in a statement. “We’re excited to provide this upgrade to make it even easier for our residents to communicate with us through their computer or mobile device.”
