Residents see unexpected utility late fee charges

Some San Marcos residents who normally pay utility bills with auto-payments saw unexpected late fees this month when the City of San Marcos changed to a new system. 

San Marcos City Council voted to remove utility late fees from March 2020 to December 2020 in their July 7 meeting, so the late fees came as a surprise to many. 

The City of San Marcos encourages customers who have not yet set up accounts with the new system, Customer Connect, to do so as soon as possible.