Kyle’s water leak adjustment policy offers discount to utility customers

City of Kyle utility customers could see exceedingly high water bills by the end of March after pipe bursts and water leaks caused by the February winter storm and freeze. The city’s Water Leak Adjustment Policy, however, would allow for a lower rated charge to those who qualify.

Since its establishment in 2010, residential and commercial customers have benefited from requested water bill adjustments once proof of plumbing repairs is provided to the city.

According to Kyle’s Department of Communications, the policy is aimed to help with the financial impact of leaks indoor and outdoor. Water loss from the recent storm will be reflected on the next utility bill sent out at the end of March 2021 and due by April 15, 2021.